Responsible Gaming

Gaming Should Be Entertainment

At Vegas Stars Casino, we believe gambling should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek support.

Age Verification

Vegas Stars Casino is only available to players aged 18 years or older in New Zealand. We are committed to preventing underage gambling. If you are under 18, please do not attempt to create an account or gamble on our platform.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, problem gambling may be an issue:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to win back money
• Hiding gambling activities or lying about how much you gamble
• Neglecting work, school, family, or other important responsibilities due to gambling
• Using gambling to escape problems, stress, anxiety, or depression
• Borrowing money or going into debt to fund gambling
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Experiencing relationship conflicts due to gambling habits
• Failed attempts to reduce or control gambling

Self-Help Tools

Vegas Stars Casino provides the following responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period
• Loss Limits: Set a maximum amount you are willing to lose in a specified timeframe
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your Vegas Stars Casino account
• Session Time Limits: Set a maximum duration for your gaming sessions

To access these tools, visit your account settings or contact our customer support team.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available:

• Problem Gambling Foundation (New Zealand): Free confidential support and counselling services
  Phone: 0800 352 352 | Website: www.pgf.nz
• Gambling Helpline (New Zealand): 24/7 support line
  Phone: 0800 664 262
• GamCare (United Kingdom): Support and counselling for those affected by problem gambling
  www.gamcare.org.uk
• GamStop (United Kingdom): National self-exclusion scheme
  www.gamstop.co.uk
• Gambling Help Online (Australia): Information and support services
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Evidence-based resources and support
  www.responsiblegambling.org
• National Council on Problem Gambling (United States): Confidential support and referrals
  www.ncpgambling.org

Take Action Today

If gambling is affecting your life or the lives of those around you, please seek help immediately. Problem gambling is treatable, and support is available. Reach out to one of the organisations listed above or speak to someone you trust about your concerns.

Remember: it's never too late to ask for help, and seeking support is a sign of strength, not weakness.